Privacy Policy

What information do we collect?

We only collect your personal information including to the extent that it is reasonably necessary for one or more of our functions or activities. The type of personal information we collect about you will depend on the nature of your interactions with us.

The types of information we collect can include (without limitation):

• your name
• your contact details (e.g. email address, phone number and address)
• your role within your business
• any other personal information you provide to us
• information you enter into the Buymentum website
• information you provide to us when you participate in any dialogue with us
• any other business information you provide to us

Please note that not all of the above categories may constitute personal information under Australian privacy law.

How do we collect your information?

We collect information directly from you in many ways, including when you:

• access or use our websites or services
• consider or purchase any products or services via Buymentum
• communicate with us (including by email, telephone, in person or via a website or otherwise)

In certain circumstances, we may:

• also collect information about you from publicly available sources (such as the internet) and/or from third parties
• be required under law or through a supply partner to collect your personal information to provide certain services to you

What information do we collect when you use our website?

We use technology to collect anonymous information about the use of our website, for example when you browse our website our service provider logs your server address, the date and time of your visit, the pages and links accessed and the type of browser used. It does not identify you personally and we only use this information for statistical purposes and to improve the content and functionality of our website, to better understand our clients and markets and to improve our services.

In order to collect this anonymous data we may use “cookies”. Cookies are small pieces of information which are sent to your browser and stored on your computer's hard drive. Sometimes they identify users where the website requires information to be retained from one page to the next. This is purely to increase the functionality of our site. Cookies by themselves cannot be used to discover the identity of the user. Cookies do not damage your computer and you can set your browser to notify you when you receive a cookie so that you can decide if you want to accept it. If you use only temporary cookies, once you leave our site, the cookie is destroyed and no personal or other information about you is stored. If you use permanent cookies, they allow the website to recognise your computer when you return in the future.

Purpose of collection and use of your personal information

We collect and use your personal information for the purpose of managing our business, providing our services to you or otherwise as permitted by applicable law.

Purposes for which we may collect or use your personal information include (without limitation):

• to provide, assess and optimise the services we provide to you
• to communicate with you
• to comply with, and assess compliance with, our obligations under the law or contract and our internal policies and procedures
• to protect and enforce our rights, interests and remedies and the rights, interests and remedies of our customers and other persons and organisations
• to market to you or for business development purposes
• to send you offers, updates, events, articles, newsletters or other information about products and services we believe may be of interest to you (with your consent, where required by applicable law)
• to display targeted advertising to you online (including through our own website and platforms or through third party websites and their platforms)
• to facilitate the sale, transfer, merger, or divestiture of all or a portion of our business or assets
• for our general business and risk management purposes
• for any other purposes identified at the time of collecting your personal information

What if you don't provide some information to us?

If you do not provide us with some or all of the information that we ask for, we may not be able to provide you with certain services or your access to such services may be limited.

How do we hold and protect your information?

We strive to maintain the relevance, reliability, accuracy, completeness and currency of the personal information we hold and to protect its privacy and security. We keep personal information only for as long as is reasonably necessary for the purpose for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.

Opting-out of marketing communications

We will always give you the option of electing not to receive marketing communications from us and you can unsubscribe at any time by using the unsubscribe facility in the communication or otherwise notifying us that you wish to do so.

When do we disclose your personal information?

We may disclose your personal information to third parties in connection with the purposes described in this privacy policy (see in particular the “Purposes of collection and use” section) or otherwise as required or permitted by applicable law. We do not trade, rent or sell your information.

The third parties that we may disclose your personal information to may include:

• our associated entities or related companies / bodies corporate
• our supply partners
• our professional advisors and agents
• any other person we are required or permitted by law to disclose to, including a Court (for example, in response to a subpoena), law enforcement agency, government authorities (state and federal) or statutory agencies
• any third parties to whom you have authorised us to disclose your personal information to

How can you check, update or change the information we are holding?

You may have certain rights in relation to your personal information under Australian law, including the right to request access to, or correction of, your personal information held by us. If you wish to request access or correction of your personal information, please email us at privacy@buymentum.com.

Please ensure you include in your email enough information for us to identify the personal information you wish to access or correct. We may be required to request additional information from you before we grant your request, including information and supporting documents to verify your identity to ensure the request is being made by you or a person who is authorised to make such a request on your behalf.

We will provide you with access to the requested personal information we hold about you unless we are required or permitted under applicable laws to refuse to provide you with such access. We will also correct, amend or delete any personal information that we agree is inaccurate, irrelevant, out of date or incomplete unless we are required or permitted under applicable laws to refuse to do so. We will advise you as soon as possible after receiving your request if this is the case and the reasons for our refusal.

We do not charge for receiving a request for access to your personal information or assessing whether we hold your personal information. We do not typically charge for providing access to or correction of your personal information.

What happens if you want to complain?

If you have any concerns about whether we have complied with Australian local privacy law or this Privacy Policy when collecting or handling your personal information, please email us at privacy@buymentum.com. Your complaint will be considered by us through our internal complaints resolution process and we will try to respond with a decision within a reasonable timeframe and in accordance with our obligations under applicable law.

Your consent

By providing your personal information to Buymentum, you consent to the collection, storage, use and disclosure of the information you have provided to us for the purposes described above.

Further information

For further information about our privacy policies or practices please contact us by email at privacy@buymentum.com.

Changes to this Privacy Policy

We may update or change this Privacy Policy from time to time. An up-to-date version of this Privacy Policy is available at any time at https://buymentum.com/privacy.

If we update this Privacy Policy, it will be taken to apply to you and your continued dealings with us from the date it is uploaded to our website. You are responsible for reviewing this Privacy Policy periodically and informing yourself of any changes. We encourage you to check back regularly.